GENERAL TERMS AND CONDITIONS OF SALE AND USE
ARTICLE 1: SCOPE OF APPLICATION
These general terms and conditions of sale apply to all sales concluded through our website.
ARTICLE 2: ORDERS
Automatic registration systems are considered as proof of the nature and content of the order. Our site confirms the acceptance of his order to the customer at the e-mail address he will have communicated. The sale will be concluded from the validation of the payment of the order, i.e. from the date of validation of the payment for orders paid online by credit card or from the date of reception of the payment by check. In any case, our site reserves the right to refuse or cancel any order from a customer with whom there is a dispute over payment of a previous order.
ARTICLE 3: AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock with us and of course with the suppliers.
To realize our showcase and our sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database includes more than a hundred articles, the totality is not stored in our reserves and our offer is then conditioned to the availability of the articles at the suppliers.
Only the definitive rupture of an article at our suppliers leads to the deletion of this one from our offer of sale. In other cases, a new order within a certain time remains possible.
When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products shipped in the case of an order of several items.
Deadline for delivery of the order: when the order is placed and on the acknowledgement of receipt of the order, a delivery date is communicated to the customer. It is calculated by adding the longest product availability time to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the dispatch of the latter, the customer has the possibility to cancel his order.
Articles in pre-order: articles to be published are proposed on our site pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of its product.
In all the cases, as of the date of final sale, to dispatch the articles to the customers having reserved, up to the amount of the stock provided by the publisher for the day of release.
ARTICLE 4: PRICE
The prices indicated in euros are deemed to be net, excluding shipping costs. This price includes the price of the products, handling, packaging and conservation of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time the order is recorded. All orders are invoiced in euros and payable in euros. The possible expenses of payments out of zone and customs or local taxes remain the responsibility of the recipient.
ARTICLE 5: SHIPPING AND DELIVERY CHARGES
Our site gives you the opportunity to benefit from free shipping and delivery worldwide.
PrettBust endeavors to deliver the articles ordered on the www.prettybust.com site within the time, expressed in working days posted in the summary of the order. PrettyBust commits itself to prepare and to hand over to the carrier selected at the time of the order within 24-48 hours after the order, however once the parcel is handed over to the carrier PrettyBust cannot be held responsible for possible delays in deliveries or errors imputed to the carriers. Concerning the products momentarily unavailable, an e-mail will specify its shipment and also its waiting period.
ARTICLE 6: PAYMENT
You have several means of payment at your disposal offering maximum security guarantees. You can pay :
- By credit card or private card (Visa card, Eurocard/Mastercard) or directly on the site, in the payment form proposed during the ordering process (entry secured by SSL encryption), by entering the type of card, the number of your card without space between the numbers, the control number (located on the back of your card) and the validity date.
- By Paypal Payment
You have different payment methods at your disposal and you can even benefit from credit card payment facilities.
The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you transits via our site.
Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the bank accepts the payment.
ARTICLE 7: DELIVERY
We deliver to your home or to a relay point. The delivery time includes the manufacturing time for the prints, the preparation of the package to which is added the delivery time. The buyer is informed by email of the different steps of the follow-up of his order: preparation and delivery.
ARTICLE 8: GUARANTEE - RETURNS - REFUNDS - RETRACTION
The articles provided by our site are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the publishers and suppliers listed.
If an item is defective or non-compliant, the buyer has 15 working days, from receipt of the items, to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or a holiday or non-working day, it is extended to the first following working day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all accessories, instructions and documentation (in its original cellophane packaging and with the corresponding invoice). In such a case, the purchaser must send proof.
In case of exercise of the right of withdrawal, we are obliged to reimburse the sums paid by the customer, free of charge, with the exception of the return costs. Reimbursement is due within a maximum period of 30 working days from the date of receipt of the returned package(s).
The return shipping costs will then remain at your expense.
In the event of a refund, we guarantee that it will be made within 30 days or less from the date of receipt of the returned package. No C.O.D. shipment will be accepted, whatever the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the purchaser will only take place after full payment of the price by the latter, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Our site is producer and owner of all or part of the databases composing this site. By accessing this site, the customer acknowledges that the data composing it is legally protected, and refrains in particular from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he accesses.
ARTICLE 11: LIABILITY
The descriptions and photos of the products in the databases on our site have been entered according to the information provided by the suppliers. We are not responsible for the content, the site cannot be held responsible to the purchaser.
ARTICLE 12: ACCEPTANCE OF THE PURCHASER
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and acknowledges having perfect knowledge of them, and renounces, therefore, to take advantage of any contradictory document and, in particular, his own general conditions of purchase, the act of purchase entailing acceptance of the present general conditions of sale.